WE ARE HERE 24/7

Support

Help with eSIM setup, purchases, activation, top-ups and connectivity. Our support team is here for you.

Support channels

✉Emailadmin@simora.me
◉Support requestFrom your account

Response time

◷Account request2–12 hours
◷Email2–12 hours

How to get help

1Choose a convenient contact channel.
2Describe the issue and include the order or eSIM number.
3Our team will help resolve it as quickly as possible.